Return & Refund Policy

At Jubilee Bedding Store, customer satisfaction is important to us. If you receive a defective or incorrect product, we are here to help.

Return Eligibility

Customers may request a return within 24 hours of receiving their order.

To be eligible for a return:

• The item must be defective, damaged, or different from the product ordered.
• The return request must be submitted within 24 hours of delivery.
• Clear photos or videos of the issue may be required for verification.
• The product must be unused and in its original condition.

Non-Returnable Items

We do not accept returns or exchanges in the following cases:

• Used products
• Washed products
• Opened bedding items
• Change of mind or personal preference
• Incorrect size, color, or design selection made by the customer

Return Shipping

Customers are responsible for all return shipping costs unless otherwise approved by Jubilee Bedding Store.

We recommend using a trackable courier service when returning an item.

Refund Process

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.

If approved:

• Refunds will be issued via bank transfer only.
• Refund processing may take 5–7 working days after approval.
• Shipping charges are non-refundable unless the error was caused by Jubilee Bedding Store.

Wrong or Defective Items

If you receive a wrong, damaged, or defective product, please contact us within 24 hours of delivery with your order number and clear photos/videos of the issue. Our team will review your request and provide a suitable resolution.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us through our official customer support channels.

Jubilee Bedding Store
Customer Support Team